If a caller rings and is unsure of their location the team at NWFC will ask them to download the app, if they haven’t already, and report the three words designated to their location. NWFC are the call handlers who take emergency calls and mobilise fire engines to incidents across Lancashire and the North West. The genius app has been found to be really beneficial for the emergency services and was introduced at North West Fire Control (NWFC) in August 2019. ![]() The three words remain the same and every area in the whole world is accounted for! The what3words app is downloadable for free and provides an exact location – with every 3m squared having its own unique code of a trio of words. ![]() Lancashire Fire and Rescue Service (LFRS) want to encourage the public to use what3words to report an incident for more accurate dispatching of fire engines.
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